One of the key themes of my 'productivity for managers' chapter was addressing and avoiding crisis management, by which I mean feeding off of events rather than just doing a consistent and reliable job. Another term for this is reactionary workflow, and the incomparable Zen Habits blog has a collection of seven tips on fighting reactionary workflow for us to analyze.
The key thing we need to remember is to manage our communication channels. Keeping email open all day will lead to reactionary workflows and crisis management. Trust in our people, and ourselves, to work without constant oversight, reporting, and feedback. I love the tip to develop "power hours" in which you focus on a task and ignore everything else. Another excellent point is to not dwell--something I myself have to work on!
What resonates for you with this post regarding your own productivity?
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